Got Questions?  We have answers.
 
 

Here you will find some of the commonly asked questions. If you need more information feel free to contact us. You can reach us by email, mwsalesinc@gmail.com or click here for our "contact us" page.


How do we purchase merchandise from your company?  Why is merchandise not priced?

  All merchandise is sold to licensed retail or wholesale dealers only.  A state resale tax number from you state is required for you to purchase merchandise from our company.  A copy of you state resale tax certificate must accompany your first order.  If you are a retail consumer, we will inform you of one of our customers located near you so you can purchase merchandise from them.

How will my merchandise be shipped?  How soon?

   We ship all of our products on our own trucks to give you the best shipping at the best price.  If you would like some other form of shipment, please give us a call.  Our normal shipping lead time is 10-14 days, depending on a customers geographical area.  To check an order status, email us at mwsalesinc@gmail.com or give us a call toll free at 800-748-8840.  Our normal business hours are Monday thru Friday from 8:00 am to 4:30 pm CST.

What payment options do you have?

  We currently accept Visa, Mastercard and Discover.   We accept Certified Checks and Money Orders.  Checks are only accepted by bank verification or letter of Guarantee or Letter of Credit from the customer's bank. We also have financing available for wholesale and retail.


What Payment Options do you have?

  We currently accept cash, certified checks, money orders and company checks.  If writing a company check and you are a new customer, we will need a letter of guarantee or a letter of credit from your banker.  We also accept Visa, Mastercard or Discover credit cards.

What is your return policy?

  All wholesale items purchased are Non-Returnable.   If parts are needed you can contact your salesman within 7 days of receiving merchandise.